Quick start
Confirm the driver, cable, serial parameters and first successful send.
Start hereStart with a working connection, follow a real-world scenario or jump directly to the feature and troubleshooting reference.
These three paths cover first connection, task-based setup and symptom-based diagnosis.
Confirm the driver, cable, serial parameters and first successful send.
Start hereFollow a complete topology and configuration path for a real integration or support task.
Browse scenariosDiagnose missing ports, open failures, garbled data and unstable links.
Diagnose a problemEach guide starts from the desired outcome, shows the topology and ends with observable success checks.
Let a remote application access an RS-232 or RS-485 device through a TCP server.
Use an outbound TCP client when the device site cannot accept inbound connections.
Capture both directions between an existing host and device without changing the protocol.
Turn NMEA or sensor messages into correctly framed UDP datagrams for a LAN collector.
Build a repeatable request, verify CRC and separate timeout from framing failures.
Record timestamped traffic with bounded files and preserve a useful incident window.
Inspect live traffic in a browser and grant send or port control only when needed.
Open a focused article now, or use the User Guide index to browse all setup, workflow and support topics.
Serial parameters, Quick Settings, control lines, Text and Hex workflows.
Read connection guidesLoop send, logging, CRC, Modbus, TCP, UDP and RFC 2217 debugging.
Read workflow guidesRemote viewing, sending, port control, traffic quota and privacy.
Read Cloud Console guideOrders, activation, Cloud Sync and the information to prepare for support.
Open support guidance